Managing Subscriptions on XOPS Platform
Subscription Configuration
     Directions for managing subscription details, including upgrades, downgrades, and cancellations.
- Log in to the Platform
- Access the platform and sign in using your credentials.
 
 - Access the Profile Page
- Locate the Profile icon or menu option in the top-right corner of the interface.
 - Click on it to open the profile settings.
 
 - Access the Subscription Menu
- Click on the Profile Icon to open a drop down menu.
 - From the list of options, select Subscription.
 
 - Redirect to the Subscription Page
- After selecting Subscription, the portal will automatically redirect you to the Subscription page where you can view and manage your subscription details.
 
 - After selecting Subscription, the portal will automatically redirect you to the Subscription page where you can view and manage your subscription details.
 

Upgrade subscription
- Initiate Upgrade
- Click on Upgrade Subscription to proceed to the upgrade page.
 - Choose the next available plan or configure a custom subscription.
 
 

Fill in the Help Request Form
- Subject Field:
- Enter a concise and descriptive title for your request.
 
 - Description Field:
- Provide detailed information about the next subscription plan or specify requirements for a custom plan.
 
 - Submit the Request
- Review your input for accuracy.
 - Click Submit to send your request.
 
 - Confirmation and Tracking
- A confirmation message will appear upon successful submission.
 - Track the status of your request within the platform.
 
 
