Managing Subscriptions on XOPS Platform
Subscription Configuration
Directions for managing subscription details, including upgrades, downgrades, and cancellations.
- Log in to the Platform
- Access the platform and sign in using your credentials.
- Access the Profile Page
- Locate the Profile icon or menu option in the top-right corner of the interface.
- Click on it to open the profile settings.
- Access the Subscription Menu
- Click on the Profile Icon to open a drop down menu.
- From the list of options, select Subscription.
- Redirect to the Subscription Page
- After selecting Subscription, the portal will automatically redirect you to the Subscription page where you can view and manage your subscription details.
- After selecting Subscription, the portal will automatically redirect you to the Subscription page where you can view and manage your subscription details.

Upgrade subscription
- Initiate Upgrade
- Click on Upgrade Subscription to proceed to the upgrade page.
- Choose the next available plan or configure a custom subscription.

Fill in the Help Request Form
- Subject Field:
- Enter a concise and descriptive title for your request.
- Description Field:
- Provide detailed information about the next subscription plan or specify requirements for a custom plan.
- Submit the Request
- Review your input for accuracy.
- Click Submit to send your request.
- Confirmation and Tracking
- A confirmation message will appear upon successful submission.
- Track the status of your request within the platform.
