Skip to main content

Managing Subscriptions

Subscription Configuration
     Directions for managing subscription details, including upgrades, downgrades, and cancellations.

  • Log in to the Platform
    • Access the platform and sign in using your credentials.
  • Access the Profile Page
    • Locate the Profile icon or menu option in the top-right corner of the interface.
    • Click on it to open the profile settings.
  • Access the Subscription Menu
    • Click on the Profile Icon to open a drop down menu.
    • From the list of options, select Subscription.
  • Redirect to the Subscription Page
    • After selecting Subscription, the portal will automatically redirect you to the Subscription page where you can view and manage your subscription details.

Pv7image.png

Upgrade subscription

  • Initiate Upgrade
    • Click on Upgrade Subscription to proceed to the upgrade page.
    • Choose the next available plan or configure a custom subscription.

image.png

Fill in the Help Request Form

  • Subject Field:
    • Enter a concise and descriptive title for your request.
  • Description Field:
    • Provide detailed information about the next subscription plan or specify requirements for a custom plan.
  • Submit the Request
    • Review your input for accuracy.
    • Click Submit to send your request.
  • Confirmation and Tracking
    • A confirmation message will appear upon successful submission.
    • Track the status of your request within the platform.

image.png